[Warranty & Returns]
All Pickle Poppers paddles come with a 1-year warranty from the original purchase date. We stand behind every paddle we make.
If a defect is confirmed, we offer up to 2 free replacements per paddle within the warranty period.
What's covered:
- Manufacturing defects
- Surface delamination
- Core failure
- Handle integrity issues
What's not covered:
- Damage from improper use, negligence, or accidents
- Normal wear and tear (fading graphics, worn grip tape)
- Loss or theft
- Products not purchased by the original buyer
All warranty claims are subject to evaluation and approval by Pickle Poppers Inc.
Contact support@pickle-poppers.com to start a claim.
[30 Day Returns]
1. Unopened / Unused
Full refund
Within 30 days of delivery
Original packaging
Proof of purchase required
Customer covers return shipping
2. Played It? Took it to the court?
Within 30 days of delivery
30% restocking fee applies
Normal wear only. No cracks heavy damage or abuse
Customer covers return shipping
RMA number required before you ship it back
US orders on pickle-poppers.com only.
[Return Shipping]
Customers are responsible for all shipping costs related to returns, including outbound and return shipping. This applies to every order, regardless of whether it qualified for free shipping.
If your order shipped for free, the original outbound shipping cost will be deducted from your refund along with the return shipping fee.
[Modifications]
Allowed (won't void return policy):
- Lead tape
- Edge guard tape
- Overgrips (over the original factory grip)
Not allowed (voids return policy):**
- Removal of the original factory grip
- Altering or removing the butt cap
- Any handle modifications, including PU inserts
For balls, apparel, and accessories: must be in new and unused condition to qualify for a return.
[Refunds]
Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be issued to the original payment method within 10 business days.
Banks or credit card companies may take additional time to process the refund. If 15 business days have passed since approval and you haven't received it, contact us at support@pickle-poppers.com.
[Legal Notice]
Pickle Poppers is operated by **Pickle Poppers Inc.**, a company registered in the Republic of Korea.
Business Registration Number: 846-88-03342
For questions or inquiries, contact us at support@pickle-poppers.com.
